October 2, 2023

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Auto body shops continue to have trouble getting parts

PITTSFIELD, Mass. – Several car physique retailers in Berkshire County are seeing part shortages and provide chain disruptions from 2022 have into 2023, triggering head aches for shoppers and experts alike.

What You Need to have To Know

  • Auto system outlets are seeing part shortages and provide chain disruptions from 2022 carry into 2023
  • John Bilotta, operator of both Pittsfield Excellent Vehicle Human body and John’s Automotive in Pittsfield, explained his retailers are having to wait for all sorts of parts for all helps make and models
  • Vehicle owners finding in winter accidents are viewing long waits to get their autos looks at
  • The Pittsfield Law enforcement Section claimed 69 insignificant motor automobile mishaps amongst 4:15 p.m. Dec. 23 and 3:51 p.m. Dec. 25 alone

Pittsfield Quality Vehicle Body is doing the job to repair a 2022 Jeep as rapidly as they can following an accident in the tumble, but they can only operate with what they’ve bought. 

As auto proprietors in the spot wait around for their autos and others struggle to make new appointments, John Bilotta explained the problem stems from the availability of retailers and areas.

“We have really poor availability of overall body shops and mend stores in the region,” Bilotta stated, “People are just closing up. And then receiving a maintain of these areas, it’s ridiculous.”

Bilotta claimed clients of basically each make and product must be geared up to wait if their automobile requirements function these days.

“I’m getting informed by Honda appropriate now a total year before we see certain areas,” Bilotta explained.

As invoices from months ago pile up with areas just coming in, Bilotta reported an additional situation his stores have run into with new electrical sections is often they just really do not get the job done.

“The other challenge we’re obtaining is elements failure,” Bilotta claimed. “New out of the box, about 35% failure of new sections failure.”

Failure on parts across the board major to irritation for both equally technicians and customers.

“Very well, it’s frustrating for them to place a new section in and have it fall short appropriate out of the box,” Bilotta reported. “And then they go back again and problem whether or not they identified it suitable – 99% of the time they did. And the annoyance on the consumers close. They get a new portion in, we get the vehicle and ultimately get it fixed and phone them again and tell them – sorry, aspect will not function.”

Regardless of all the bumps in the road, Bilotta mentioned enthusiasm is what keeps him heading.

“I like what I’m doing, that’s the essential,” Bilotta mentioned. “You’ve obtained to like what you’re carrying out.”

Including to the record of troubles, Bilotta also spoke about the business-vast dilemma of staffing, with what he said has been a 20% reduce in new folks coming into the auto technician trade.

His message to prospects is to be individual and get the job done with car physique retailers as they work to get vehicles back on the roads.